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Video Doorbell S330 Add-on

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  • Video Doorbell S330 Add-on Video Doorbell S330 Add-on
  • Video Doorbell S330 Add-on Video Doorbell S330 Add-on
  • Video Doorbell S330 Add-on Video Doorbell S330 Add-on
  • Video Doorbell S330 Add-on Video Doorbell S330 Add-on
Dual Cam 2K

Video Doorbell S330 Add-on

CA$269.99
  • Dual Cam Technology
  • Dual Motion Detection
  • Delivery Guard™
  • Family Recognition
  • 2K with HDR
Note: Add-on Unit requires HomeBase 2/Homebase 3 to operate.

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CA$269.99

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Video Doorbell S330 Add-on

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Unboxing & Reviews

This Video Doorbell Fixes Everything!

JerryRigEverything

Eufy SECURITY Video Doorbell S330- Unboxing & Review

KhanFlicks

My Eufy Security Video Doorbell Caught A Package Thief

JaVlogs

HOME SECURITY FOR OUR NEW HOUSE 🏡

Jared and Britt

How to Install Video Doorbell S330

eufy Security

Products Comparison

Video Doorbell S330 Add-on

Video Doorbell S330 Add-on

CA$269.00

Dual Cam

Package Detection

Dual Motion Detection

2K Resolution

HDR

Compatible with Existing Chime

Battery or Hardwire

Local Storage* and No Monthly Fee

Video Doorbell S330 Add-on

Video Doorbell S220 Add-on

CA$199.99

-

-

-

2K Resolution

HDR

Compatible with Existing Chime

Battery or Hardwire

Local Storage* and No Monthly Fee

Specs

Features
Dual Camera
  • Front Camera 160°, Package Camera 97°
Video Quality
  • Front Camera 2K (2560 ×1920), Package Camera 1080p (1600 × ️1200)
Smart AI Support
  • Package Detection
    Waiting Detection
    Human Detection
Motion Detection
  • Radar Detection
    PIR Detection
Audio
  • Two-Way
Video Storage*
  • Motion-activated event recording. HomeBase 2 contains 16GB local storage* (lasts up to 90 days).
    The recording duration estimation model is 25 recordings per day; each recording lasts 15 seconds.
Power and Connectivity
Power
  • 3-6 months (Battery life is based on user scenario)
Connectivity
  • 802.11 b/g/n Wi-Fi connection @2.4GHz
Installation
Recommended Use
  • Install the doorbell 4 ft (1.2 m) above the ground with no obstruction in front of the doorbell to achieve the best view.
Installation Method
  • If your home doesn't have a doorbell, we recommend battery powered installation.
    If your home has a doorbell, we recommend wired installation.
    Installation Guide Video.
General
Weight
  • With HomeBase: 3.67 lb (1.55 kg)
    Without HomeBase 2.12 lb / 1.24 kg
Size
  • 6.5 × 2.1 × 1.1 in (16.5 × 5.3 × 2.8 cm)
Color
  • Black
Operating Conditions
  • IP65, -4°F - 122°F (-20°C - 50°C), Weather resistant
Compatibility
  • Compatible with the Google Voice Assistant and Amazon Alexa, HomeKit Not Compatible.
What’s Included
  • eufy Security Video Doorbell S330 Add-on, Mounting Kit, Screw Packs, Quick Start Guide.
Warranty
  • 12 months
Note
Package Detection
  • Package detection and facial recognition are heavily influenced by the environment and human behavior.
Battery-Powered
  • The battery doorbell cannot be used as a wired doorbell. If you would like a wired doorbell, we will begin selling this version in late March.

FAQ

What is the difference between dual motion detection and single-motion detection?
Other doorbells on the market have only one sensor, radar or passive infrared (PIR) for object detection. Video Doorbell S330 uses both to combine the advantages of heat and sound wave sensing, reducing false alarms** by 95%.
Can the battery doorbell work as a wired doorbell when it's hardwired?
No, the battery doorbell cannot work as a wired doorbell. If you have existing doorbell wires and prefer to hardwire the doorbell, you are welcome to purchase the wired version. We will begin selling it in late March.
Can I connect my battery doorbell to my doorbell wires to extend battery life?
Yes, you can connect to your existing wires to extend your doorbell's battery life.
How long does the fully charged battery last?
In most common scenarios, a fully charged battery can last for 180 days. We tested the battery length under the following conditions:
- Temperature: 68°F (20°C);
- 10 motion detections per day;
- Recorded for 20 seconds each time motion was detected;
- Standby power consumption was included during usage time.
Battery life varies depending on the number of times motion is detected, recording time duration, and environmental temperatures.
Can I share my Video Doorbell S330 with my family members?
Yes, you can share your device with any of your family members. As an owner, you can adjust permission settings for different people.
Does Video Doorbell S330 support Apple HomeKit?
No, it supports Amazon Alexa and the Google Assistant, but it doesn’t currently support HomeKit.
How many hours of video can I store?
HomeBase 2 has 16GB eMMC built-in storage*, which keeps up to 180 days of video. That assumes you're recording 30 videos per day, and each video is 20 seconds. It's ample storage* for most consumers. Actual storage* capacity does vary depending on recording frequency and video length.
Can I use Echo/Google Home Mini as a chime?
Users can use Alexa Echo as a chime. Here's how:
1. Enable the eufy Security skill on your Alexa App.
2. Link the eufy Security account to Alexa.
3. Discover a new device.
4. Find Video Doorbell S330 and enable Doorbell Announcement.
Google Home Mini is not supported.
Why did my Video Doorbell S330 go offline?
Most likely, your HomeBase lost connection to the Internet.
Please check if HomeBase is disconnected from your router. If the LED on HomeBase is red, HomeBase cannot connect to the Internet.You should also check if your router has Internet access, or if it any security measures, such as a firewall, could be affecting access.

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Customer Reviews

Based on 12 reviews
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(12)
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N
Nicole
Eufy security dual camera door bell

Very easy to install. We hard wired ours and works well. The bottom camera lens can be adjusted from side to side. Picks up the package. Our doorbell also rings.

N
Nicole
Eufy security dual camera door bell

Very easy to install. We hard wired ours and works well. The bottom camera lens can be adjusted from side to side. Picks up the package. Our doorbell also rings.

J
Jacques M.
follow the promtps

user friendly easily installed

J
Jacques M.
follow the promtps

user friendly easily installed

A
Andy
Clear picture!! Split screen is a very nice feature.

Easy to install. Wired it through my existing doorbell wires. Good coverage of my front porch and door.

A
Andy
Clear picture!! Split screen is a very nice feature.

Easy to install. Wired it through my existing doorbell wires. Good coverage of my front porch and door.

T
Terry
Easy to install

It is very easy to install and use my existing chime line to power the unit. The door bell works well.

T
Terry
Easy to install

It is very easy to install and use my existing chime line to power the unit. The door bell works well.

D
Do C.
Excellent improvement over the previous 2K doorbell

Arrived quickly and installed in a few minutes. Firstly, despite the Eufy online documentation, this doorbell indeed DOES allow you to connect your existing mechanical doorbell chime, and doing so WILL ring the mechanical chime when the button is pressed AND the house wiring WILL keep the doorbell batteries charged!

As for the rest of the features, it's a very good improvement over their previous 2k video doorbell. The 2nd camera is great for seeing any packages, and it can actually be swivelled a bit to get the optimum viewing angle (the main camera can't). The motion detection works much better - I'm not sure if its due to the ultrasound detector or what, but in my case approaching people are detected earlier and I get better video recordings as a result.

Finally the night vision is so much better. Actually, it's not the 'night vision' but the camera can use the 'day mode' into much darker environment before clicking into the 'night vision' mode. This is great for my situation anyway, as my porch light is enough to light the area and keep it recording in colour (day mode), whereas the previous model would switch into night mode.

The one improvement I really would like to see is the delay in the video and sound reduced. It's about a 1.5-2 second delay. The alerts/notifications are pretty quick but in "live view" the delay is a bit annoying and it's actually hard to use the 2-way speaker to speak with someone using it.

Other than that, I'm happy with the purchase!

D
Do C.
Excellent improvement over the previous 2K doorbell

Arrived quickly and installed in a few minutes. Firstly, despite the Eufy online documentation, this doorbell indeed DOES allow you to connect your existing mechanical doorbell chime, and doing so WILL ring the mechanical chime when the button is pressed AND the house wiring WILL keep the doorbell batteries charged!

As for the rest of the features, it's a very good improvement over their previous 2k video doorbell. The 2nd camera is great for seeing any packages, and it can actually be swivelled a bit to get the optimum viewing angle (the main camera can't). The motion detection works much better - I'm not sure if its due to the ultrasound detector or what, but in my case approaching people are detected earlier and I get better video recordings as a result.

Finally the night vision is so much better. Actually, it's not the 'night vision' but the camera can use the 'day mode' into much darker environment before clicking into the 'night vision' mode. This is great for my situation anyway, as my porch light is enough to light the area and keep it recording in colour (day mode), whereas the previous model would switch into night mode.

The one improvement I really would like to see is the delay in the video and sound reduced. It's about a 1.5-2 second delay. The alerts/notifications are pretty quick but in "live view" the delay is a bit annoying and it's actually hard to use the 2-way speaker to speak with someone using it.

Other than that, I'm happy with the purchase!

*If you choose to use cloud-based features such as Cloud Backup or push notifications with thumbnail previews, videos or thumbnail previews will be sent to the cloud as needed to provide your selected features.
**Push notifications with thumbnail previews require thumbnail preview images to be temporarily stored in the cloud.

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