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HomeBase S380 (HomeBase 3)

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  • HomeBase S380 (HomeBase 3) (HomeBase 3) HomeBase S380 (HomeBase 3) (HomeBase 3)
  • HomeBase S380 (HomeBase 3) (HomeBase 3) HomeBase S380 (HomeBase 3) (HomeBase 3)
  • HomeBase S380 (HomeBase 3) (HomeBase 3) HomeBase S380 (HomeBase 3) (HomeBase 3)
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HomeBase S380 (HomeBase 3)

CA$199.99
Due to high demand, orders placed after the 20th of February will be delayed and are expected to be shipped around the the early of March.

Schedule for Eufy Security Devices to Be Compatible

  • HomeBase 3 Empowers Your Security Devices
  • Up to 16 TB Expandable Local Storage* (Additional Storage* Drive Not Included)
  • BionicMind™ AI Differentiates Family and Strangers
  • HomeBase 3 Centralize Security Management
  • Privacy with AES-128 + RSA-1024 Encryption

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CA$199.99

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HomeBase S380 (HomeBase 3)

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Product Comparison

HomeBase S380 (HomeBase 3)

HomeBase 3

$149.99

Device Quantity : Up to 16 devices
Up to 34 sensors

Compatible with all eufyCam models, eufy Battery Doorbells (except E8213), and eufy Sensors.

16GB EMMC

Expandable storage*, support hard drive storage*

Video Storage* Type : Video clips
24/7 video recording (wired IndoorCam and OutdoorCam)

Storage* backup, USB drive required

Self-Learning Algorithm

Facial Recognition

Human Detection

Vehicle Detection

Pet Detection

LAN Port: 1 x 10/100/1000 Mbps

USB Port: 2 (for charging and data data transfer)

SATA Port: 1 (for hard drive connection)

CPU: Quad-core ARM Cortex-A55

Siren: Yes (100dB)

Operating Temperature: 14°F - 122°F (-10°C - 50°C)

AES-128 + RSA-1024 Encryption

HomeBase S380 (HomeBase 3)

HomeBase 2

$99.99

Device Quantity : Up to 16 devices
Up to 34 sensors

Compatible with all eufyCam 2, 2 Pro, 2C, 2C Pro, E models, selected eufy Battery Doorbells, eufy SmartDrop, eufy Sensors.

16GB EMMC

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Video Storage* Type: Video clips
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LAN Port: 1 x 10/100 Mbps

USB Port: 1 (for charging)

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CPU: MIPS24K 580MHz

Siren: Yes (100dB)

Operating Temperature: 14°F - 122°F (-10°C - 50°C)

AES-128 Encryption

Specs

Connection
Device Quantity
  • Up to 16 devices
    Up to 34 sensors°
Device Compatible
  • Will be compatible with all eufy Security devices, with the exception of eufy Wired Doorbells.
Schedule
  • Please check the compatibility schedule on eufy support page at https://support.eufylife.com/s/article/Centralize-Your-Security-Ecosystem-with-HomeBase-3
Storage*
Built-in Storage*
  • 16GB EMMC
Expandable Storage*
  • Yes, support hard drive storage*
Video Storage* Type
  • Video clips
    24/7 recording video
Storage* Backup
  • Yes, need USB drive
AI Ability
Self-learning Algorithm
  • Yes
Face Recognition
  • Yes
Human Detection
  • Yes
Vehicle Detection
  • Yes
Pet Detection
  • Yes
Interface
LAN Port
  • 1 x 10/100/1000 Mbps
USB Port
  • 2 (for charging and data data transfer)
SATA Port
  • 1 (for hard drive connection)
Others
CPU
  • Quad-core ARM Cortex-A55
Siren
  • Yes (100dB)
Operating Temperature
  • 14°F - 122°F (-10°C - 50°C)

FAQ

Is HomeBase 3 compatible with other eufy Security products?
HomeBase 3 works with eufyCam models, eufy Battery Doorbells, eufy Sensors, Indoor Cam, Outdoor Cam and Floodlight Cam E221K Pro. SoloCam and other Floodlight models will be compatible in July/August.
What kind of hard drive can I use to expand the storage* of HomeBase 3?
Any 5V 2.5" storage* drive (HDD or SSD) with a SATA interface.Note: 12V storage* drives are not supported.
Why does my camera battery discharge quickly?
If the current operation of the camera is consuming power beyond what is normal, you may need to adjust the configuration to reduce false triggers and excessive recording events. Try the following:
1) Switch to Power Saving mode.
2) Reduce the sensitivity of Motion Detection.
3) Choose Human Only mode.
4) Enable Activity Zones that focus on the monitoring area.
Try to avoid including public walkways or roads as movement in these areas may result in frequent false triggers.
What are the two USB ports on the back of HomeBase used for?
They have three functions:
1. To charge your camera. The USB 1 port (blue) is recommended for quick charging.
2. To use a USB flash drive for video backup.
3. To allow function expansions in the future.
Why doesn't the hard drive work?
It may be caused by one of the following reasons:
1. HomeBase 3 is slow to read the data on your hard drive. Bigger storage* may take longer to set up. Please wait around 2 minutes after installing a hard drive to turn on HomeBase 3.
2. HomeBase 3 can read certain data formats only. An installed hard drive may need to be formatted by HomeBase 3 before it can be used.
3. If your hard drive is old, too hot, or damaged, it could be un-readable by HomeBase 3.
After installing a hard drive, I found that the outside surface of HomeBase 3 was hot. Is this something to worry about?
Don't worry, a lot of testing has been performed, and the temperature of all components and parts will stay within the permissible range.
Inside HomeBase 3 there is a cooling fan that dynamically adjusts the wind speed to cool the device when required. If your space permits, we recommend placing HomeBase 3 in an open space to allow ventilation and heat dissipation.
Can I use HomeBase 3 on Wi-Fi?
HomeBase 3 can only be connected to your network using an ethernet cable at this time. It will be able to connect to your network via Wi-Fi after a software update expected in Feb, 2023.

*If you choose to use cloud-based features such as cloud storage or push notifications with thumbnail previews, videos or thumbnail previews will be sent to the cloud as needed to provide your selected features.

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