eufy FamiLock S3 Max

The Eufy FamiLock S3 Max impresses with fast palm vein recognition and a clear 2K camera, making keyless entry and monitoring seamless. My son especially loves watching the outdoor feed on the built-in screen.

Hi all. I originally purchased your previous flagship smart door lock that had the fingerprint biometric scanner. Our family absolutely loved it and its flexibility. My daughter was 7 at the time, so I didn’t have to worry about her losing a physical key, but just have her remember the passcode. We didn’t set up her biometric print because I heard it didn’t always track well for kids, so we didn’t bother. We used to connect it to our Google home, and ask Google to show us the front door camera when someone would ring the bell. Despite these issues, we were incredibly happy with that product.

However during the prime day sales we happened to come across the S3 Max, which resolved these problems. Without hesitation we purchased it, and I have it now installed as my main door lock, and the older model for the garage door.

There is no NPS system that can truly capture how happy we are with your brand. We recently received the rechargeable cameras on a deep discount, but are strongly considering the 340. We also have an irobot vacuum that we purchased 3 years ago when we bought our home, but have been telling all our neighbours about the eufy product - if we didn’t already have one, we would have purchased the eufy Omni, no question.

Thank you!!

Great customer service from the staff, they replied to my mail promptly and helped me to resolve the issue.

eufy FamiLock S3 Max

I bought the S3 Max lock to replace my S330 lock on my front door. I really like Eufy products and supported the kickstarter for the S330 several years ago. After using the FamiLock S3 Max I like it overall but I do have a few critiques.

- There should be an option to use your palm to lock the door. The whole point of having a touchless lock is negated by having to long press the physical lock button when you are leaving and want to lock the door.

- The camera quality is not as sharp and contrast appears very washed out compared to the S330; but the overall field of view is significantly improved with a fisheye lens that lets you see packages almost directly below the lock itself.

- It takes a long time for the lock to read a palm, and you have to hold your hand over the camera for around 3-5 seconds for it to register and unlock.

Hopefully the issues I’ve noted can be resolved by Eufy through firmware updates. If they can make the lock more responsive and faster to read palms, it would significantly improve the user experience.

After i bought the device it came down $100 . that's not good.